Customer Survey Reviews
Erica and James|
Nellie went above and beyond!
Nellie was excellent to work with. She answered all my questions in a timely manner and exceeded my expectations.
Dana and Tanja|
Nellie Doughty was extremely helpful during the purchasing process. With a tight timeline to close, she showed a solid effort to see to it that we could close in time. With her expertise, sense of urgency, and knowledge we felt like we were in good hands.
Michelle and Matthew|
Nellie Doughty and Lynne Berry were wonderful to work with. They are very personable and made the loan process very simple.
It was all so easy!
I have dealt with few loan officers previously. With all due respect some of the ones I dealt with were business as usual and that is kind of acceptable.
Lately, I have worked with Nellie and I felt that she is in the deal for my interest first.
For example, the more I interacted with her on different subjects and activities of the loan process, the more that became clearer.
She also offered me honest and courteous advice on what to do with my current property.
I truly felt the real service. Furthermore, due to my work schedule, weekend and evening calls and interaction with Nellie was not off limits.
She was always available at any reasonable point in time. She was kind enough to follow up where I could have slacked off.
I have recommended several of my friends every time I came across some of them looking for a loan or a finance.
As a matter of fact she is working on one of them at the time this review is being posted.
Nellie Jean Doughty, handled our loan from start to finish, excellent is the word to use, she actually went above and beyond what I felt a professional does. Every step of the loan process she made us feel comfortable, easy, relaxed that our loan was the only loan and every question was attended by her. I recommend that if you are looking for a loan please call Nellie to handle you biggest investment you will not go wrong.
Kaley and Keith|
My fiance and I were both first time home buyers and we met Nellie by mere chance when we put in for a referral through NH Housing. She met with in November and gave us great advice. She told us exactly what we'd need to do to become credit worthy enough to be approved for a mortgage. Through the holidays, she followed up with us to check on our progress. In January, we met up with her again to get preapproved, and in April we closed on our first home! We couldn't have asked for a better loan officer. Nellie was knowledgeable, and got us the best loan possible for our situation. She knew exactly what we were looking for, and how much we could afford, and she made it happen. She answered all of our questions promptly, and we could always get ahold of her by text, email, or phone. By the end of this long process, she felt like a good friend because of how closely we worked with her. We were so happy, but so sad to see our relationship with Nellie end. If/when we buy another house, we would never consider working with anyone else, and I'd recommend Nellie to everyone and anyone!!!
See More TestimonialsThank you!- Erica and James